1. Why don't we call our monthly charges rent?
2. How do I pay my charges?
3. When are charges due?
4. What if I am late with charges?
5. How can I find out about my house seniority for room picks?
6. Can I reserve a space in my house for next year? 
7. What do I do if I have to leave the ICC before my contract is up?
8. What is a house officer?
9. How do I get to use the ICC services like the truck, the Education Center, office supplies/equipment or maintenance tools?
10. Why do we have an ICC office?
11. What are the ICC office hours?
12. How do I get a T-Shirt or other ICC stuff?
13. I heard we can save money on our taxes. How do I get the Homestead Property Tax credit?
14. Tell me about ICC/office labor.
15. How can I forward my mail when I leave the ICC?
16. What do I do if I feel that there is prejudice or discrimination happening in my house?

     Make a comment or suggestion to the ICC Board or Staff

Why don't we call our monthly charges rent?

ICC Members pay monthly "charges" and not rent because no one in the ICC is a renter, we own it!

You can view your balance and pay with an ACH transfer from your bank account here.

You can also give a check or money order to your house treasurer by the 1st of each month. All checks or money orders should be made payable to "ICC." Make sure to have both your name and your house name written on all your payments.

The ICC cannot process cash or credit cards at this time. Paypal is accepted for international member's initial share and fee payments only.

When are charges due?

Charges are due on the 1st of each month.

After the 5th of the month, a late fee of $15.00 will be charged to the ICC member whose payment has not yet arrived at the ICC office. If a member owes more than $200 to the ICC by the 15th of the month he/she may have eviction proceedings brought against them, unless they have an approved payment plan.

To set up a payment plan, download the payment plan form and contact the Finance Committee. You will be asked to attend a finance committee meeting and provide documentation of your income and ability to pay your debt. You will need to know your current balance which you can find on your online account or contact finance staff.

Each house is different so check with your house president and read your house constitution. Traditionally among all the ICC houses, the last meeting of the Winter semester (usually in April) is when the House picks rooms for the following Spring term and Fall term. New members are invited to this meeting and the House president will have a prepared seniority list on hand for room picks after the meeting and house tour. Each house has a set of rules in their individual constitutions regarding room picks and seniority. Look through your house constitution and by-laws to be sure where you fall on the list. The basic idea is that the longer you have been in the house, the higher your seniority is. If you move from another ICC house, some of your seniority will stay with you and if you move in from another housing cooperative outside of Ann Arbor some might stay with you too!

Being an ICC member has tons of perks! One is our Homestead policy. Homesteads are the ICC's equivalent of a reservation system. Homestead forms and instructions about homesteads go out to the houses and members in October. They must be returned to the office on or before a certain date before Fall/Winter contract signing begins. Some other information you need to know about homesteading in the ICC:

1. You can fill in three choices of places to homestead. If you live at one house, you can homestead for another. If you are on North Campus, you must homestead a specific room. If too many people homestead for one house, that is where the second choice comes in handy and so forth.
2. Homesteads are organized by the date they are signed and returned to the ICC office.
3. HOMESTEADS ARE NOT SIGNED CONTRACTS. They are only reservations and they do expire.
4. The Homestead form that you sign ensures that you have a saved spot in the house you're homesteaded for. You have until the Homestead expires to come into the office and sign for the space or it will become open and advertised as available.

What do I do if I have to leave the ICC before my contract is up?

If you have to leave the ICC for any reason before the end of your contract period you will want to make sure some things happen.

1. First, you should talk to your house president. If there is something wrong with the house give them a chance to fix it! Let the house know the dates you would be gone and the circumstances.

2. Next you should make an appointment to talk to the Director of Member Services so the ICC office knows what's going on. When you're at the office fill out a Replacement Request Form for the appropriate contract period. This allows people to know about your space if they are looking.

3. You should also start advertising to find a replacement. Click here for some suggestions.

4. You may also want to ask the house to be released from house charges. To do this, ask your house president. Each house has different rules for this.

If and when you get released from house charges, you are still financially responsible for the ICC portion of your monthly charges until your space has been filled. So it is in your best interest to try to find yourself a replacement as soon as possible. If your case is extenuating circumstances, you could submit a request to the Contract Release Committee (CRC). Find the Contract Release Committee Guidelines on the Policies page. You should also talk to the Member Services staff at the ICC office who can direct you in the process.

Each house has a unique set of house officers. Some have different names for the jobs and because each house has different needs the officer positions reflect that. The following are some basic positions that exist and general duties. See your house constitutions for a more detailed description.

1. House President - some houses have two presidents: one that works with the in-house issues like rooms, officers, house meetings and policies. The out-house president in this case would mostly be the bridge to the organization. They would be the voting house representation of the Board of Directors and would sit on an ICC committee. They would be responsible for reporting Board actions and communication between the house and the ICC. When a house has one president they are responsible for everything listed above.

2. Ordering Steward - all boarding houses have a person for this job. Even some non-boarding houses have someone in charge of ordering supplies and "guff" food for the house. This person is responsible for working with Student Buyer's Association and other companies to order food and supplies for the house.

3. Maintenance Manager - often houses have more than one officer for this position as it is a big job. The house maintenance managers are voting members of the ICC Maintenance Committee. Every house must be represented at every semi-weekly meeting. These officers vote on and bring project proposals for house improvements to the committee as well as manage and oversee minor maintenance in the house.

4. Work Manager - responsible for assigning and enforcing house jobs among the members of the house. The house cleanliness and sanitation of the house is an important job for an important officer. They also assign members to office labor which helps keep our organization running.

5. House Treasurer - creates the house budget and educates and reports to the house specifics regarding house and ICC finances. They post and collect monthly charges and deliver them to the ICC finance office. They pay all house bills including utilities and amenities.

6. Secretary - important for house history and record keeping. They are responsible for taking minutes or notes during the house meeting and posting them at the house and getting a copy for the archives at the ICC office. They are also in charge of keeping accurate past house members addresses for the purposes of forwarding first class mail.

7. Here are some other officer positions that exist at some houses: Outside Maintenance/Recycler/Gardener, Kitchen Manager/Sanitation Officer, Social Director/House Activities Officer, Technology Manager/Nerd Czar, Guff Toter, House Massage Officer, Goodies Chef. Does your house have a special officer?

We have some cool things that you as members of the ICC can borrow and use for both personal and house use. There are some steps you must go through in order to take advantage of our services.

1. Call the ICC Office (734.662.4414) to get acquainted with the processes.
2. You need to fill out paper work if you want to use the ICC truck, items from the tool crib, or the Education Center. At the office you'll learn about the rules regarding the equipment and how to use the things you want to borrow. Please refer to the Services & Resources page for more details on what we have for you and how to make them available to you!

There are many things that need to get done to run our multi-million dollar organization. We have full-time staff members to keep us running and to let us know what members before us did. Our part-time staff members assist in the day-to-day operations and the positions allow some great experience for future employment. Members doing office labor are also around to help out so we can keep our charges down.

The office has a wealth of resources for ICC members to explore. In addition to hosting and coordinating many of the ICC's resources and services, the office also has a fax machine, a photocopy machine, a scanner, a lamination machine, button maker, paper cutter, and a postage machine that our members can use for a small fee. You never have to bring money because we can invoice members and the fees will get added to your monthly charges. If there is a computer available you can use it.

We keep copies of each house's meeting minutes and old photographs. We have loads of written records that span the earliest days of the ICC right up to the present. We have big tables and lots of chairs for people to hang out in. Remember, it is your office! Just remember it is a place of business and work is going on around you. Don't forget to clean up after yourself!

What are the ICC office hours?

The Rochdale Cooperative Center (337 East William Street, Ann Arbor, Michigan 48104) operates under "normal business hours" of 9-5 Monday to Friday.

The Membership Desk is closed daily for lunch from 12-1 pm. However, individual organizations, departments, and staff members may have different schedules. Contact them directly to confirm their availability.

Hours are subject to change. Please free to call 734-662-4414 x 100 for the most up to date open hours information or to make an appointment.

To sign a contract you need to make an appointment by calling 734.662.4414 x100.

Returning members can sign contracts without and appointment , on a walk-in basis, during our regular business hours . Note: The busiest times for the Membership Desk are 10-11 AM and 2-3 PM.

The ICC Member Services Desk Fall/Winter hours:
Monday 9 AM - 12pm, 1 PM - 5 PM
Tuesday Closed AM/ 1PM  - 5 PM
Wednesday 9 AM - 12pm, 1 PM - 5 PM
Thursday 9 AM - 12pm, 1 PM - 5 PM      
Friday 9 AM - 19 AM - 12pm, 1 PM - 5 PM
Saturday closed
Sunday closed

The ICC Member Services Desk Spring/Summer hours:
Monday 9 AM - 12 PM / 1 PM - 4 PM
Tuesday AM closed / PM by appointment only
Wednesday 9 AM - 12 PM / 1 PM - 4 PM
Thursday 9 AM - 12 PM / 1 PM - 4 PM
Friday 9 AM - 12 PM / 1 PM - 4 PM
Saturday closed
Sunday closed

The ICC Finance Office has different hours than the Member Services Desk:

Call 734-662-4414 x108 to make an appointment with Finance Staff.

The best way that the ICC can advertise for itself is for us to do it together! Check out our current merchandise here or come to the office and pick out a t-shirt, sweatshirt, a hat, water bottle, button, or some stickers. T-shirts are $11.00, sweatshirts and track jackets are $17.00 and you don't even have to pay for it right away. Just ask the Member Services Staff to put it on your account. We also have water bottles, baseball caps, knit hats, stickers, and buttons.
If you don't see a t-shirt you like or you have a great idea for other ICC merchandise by contacting the Recruitment Committee. Maybe you can help design the next ICC t-shirt we print.
Wear your co-op gear and let people know how much you love your co-op!

I heard we can save money on our taxes. How do I get the Homestead Property Tax credit?

Check out this letter for all the information for 2010 taxes.

Each ICC House owes one hour per week for every three rooming members in the house during Fall/Winter and one hour per week for every four rooming members in the house during Spring/Summer.
Houses are supposed to let the office know (by email or phone) who is assigned to ICC office labor by the second week of the term.

Work Managers(WM). Within the first week of each term, the WM should assign enough house members to ICC office labor (or to specific jobs) to cover the required hours per week. Check out the ICC office labor positions flier for help assigning jobs. Please do not assign seven people one hour each. It's not useful to the members or to the staff or committees. Let each member know how many hours a week is required of them and if they should do a certain job. Let the ICC office know by the second week of the term who is assigned to labor and how many hours per week they owe.

Make sure your house members contact the appropriate staff person or the ICC President to sign up *ahead* of time for their new job. When they do their office work or attend committee/team meetings, they need to make sure their hours are recorded on the sign-in sheets for weekly reports. House officers will get a report emailed to them which they should check for accuracy and follow up with the members assigned to work to make sure they are doing their job and also signing in each week. At the end of the term any unworked hours are turned into fines ($15/hour) and assessed to the house. The work manager can assign these fines to individual members for missed work by completing an Additional Charges worksheet and submitting it to your house treasurer, who should turn it into the ICC Director of Financial Services by the end of the month.

Members. If you are interested in ICC office labor, you need to do the following:

1. Let your Work Manager (WM) know you are interested in doing ICC office labor AND find out from your WM how many  hours per week you will owe.

2. Check out the ICC office labor positions flier. A current, more  up-to-date version will be available through your Work Manager or in the ICC office.

3.Each member assigned to or wanting to do office labor needs to come into the ICC office to fill out an ICC/Office labor sign up sheet by the second week of the term.   For any positions that you rank as a "1" (highly preferred) the supervisor of that area will get a copy of your sign-up sheet. You are responsible for contacting the supervisors of the positions in which you are interested. They should also contact you, but please be patient as there are only 8 full-time staff members and one ICC president but hundreds of ICC members!

4. Make sure you contact the Work Manager to confirm your job choice, so you can be formally assigned to this job and receive the necessary work credit.

5.Remeber to record your worked hours on the office sign-in sheets, which you can find directly across form the Member Services front desk

ICC Standing Rules about ICC Office Labor
Additional rules from Coordinating Committee

How can I forward my mail when I leave the ICC?

The US Postal Service classifies the ICC as a group dwelling, like a residence hall, and so does *not* forward mail from our addresses. The ICC doesn't forward mail either. You are responsible for contacting the individuals and organizations who send you mail and update your address with them. You should also leave your forwarding address with your house president, secretary, or keyholder and any other house officers who handle the mail. You could leave envelopes and stamps so that they can forward it to you for a certain period of time, usually no more than 4 months. You could also ask them to hold your mail for that time too if you are able to come back to pick it up.

What do I do if I feel that there is prejudice or discrimination happening in my house?

Concerned with prejudicial or discriminatory behavior (classism, racism, homophobia, sexism, etc.) in your house or the ICC? Contact the Diversity Committee for these or related issues at icc.discriminationcomplaint@umich.edu.